New York State Assembly

 
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•  Floor Votes 
 
•  Memo 
 
•  Text 
 
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•  Chamber Video/Transcript 

A03125 Summary:

A03125 Actions:

A03125 Committee Votes:

Committee:CORPORATIONS, AUTHORITIES AND COMMISSIONS   Chair:Zebrowski      
DATE:04/25/2023AYE/NAY:26/0  Action: Favorable         
Zebrowski
Aye
Lemondes
Aye
Cook
Aye
Blankenbush
Aye
Otis
Aye
Friend
Aye
Rozic
Aye
Palmesano
Aye
Kim
Aye
Angelino
Aye
Dilan
Aye
Jensen
Aye
Pheffer Amato
Aye
Curran
Aye
Vanel
Aye
Pirozzolo
Aye
Carroll
Aye
Fall
Aye
Jean-Pierre
Aye
Gonzalez-Rojas
Aye
Zinerman
Aye
Tapia
Aye
Jacobson
Aye
Bores
Aye
Shimsky
Aye
Simone
Aye

A03125 Floor Votes:

A03125 Memo:

NEW YORK STATE ASSEMBLY
MEMORANDUM IN SUPPORT OF LEGISLATION
 submitted in accordance with Assembly Rule III, Sec 1(f)



 
BILL NUMBER: A3125A
 
SPONSOR: Magnarelli

 
TITLE OF BILL:
 
An act to amend the public service law, in relation to certain call
centers
 
 
SUMMARY AND DESCRIPTION OF PROVISIONS:
 
This bill would require utilities to file annual affidavits with.the
Public Service Commission affirming compliance with the provisions of
Chapter 330 of the laws of 2010.
 
 
JUSTIFICATION:
 
This legislation would help assure compliance with Chapter 330 of the
laws of 2010 that requires utilities to provide certain call center
services to customers and mandates a hearing before the Public Service
Commission in the event a call center or facility providing customer
service assistance is proposed to be closed or relocated.
 
 
LEGISLATIVE HISTORY:
 
2021-2022: A.593
 
2019-2020: A.200
 
2017-2018: A.82
 
2015-2016: A.1115
 
2013-2014: A.3997
 
2011-2012: A.8371
 
 
FISCAL IMPLICATIONS:
 
None to the State.
 
 
EFFECTIVE DATE:
This act shall take effect on the thirtieth day after it shall have
become a law.

A03125 Text:

 
                STATE OF NEW YORK
        ________________________________________________________________________
 
                                         3125--A
 
                               2023-2024 Regular Sessions
 
                   IN ASSEMBLY
 
                                    February 2, 2023
                                       ___________
 
        Introduced  by  M. of A. MAGNARELLI, GUNTHER, GLICK, DINOWITZ, O'DONNELL
          -- read once and referred to the Committee on  Corporations,  Authori-
          ties  and  Commissions  -- committee discharged, bill amended, ordered
          reprinted as amended and recommitted to said committee
 
        AN ACT to amend the public service law,  in  relation  to  certain  call
          centers
 
          The  People of the State of New York, represented in Senate and Assem-
        bly, do enact as follows:
 
     1    Section 1. Subdivision 13 of section 65 of the public service  law  is
     2  amended by adding a new subparagraph (d) to read as follows:
     3    (d)  Every  public  utility  under  this subdivision shall provide the
     4  commissioner an affidavit, annually,  that  no  call  centers  or  other
     5  facilities  providing  customer assistance set forth in paragraph (a) of
     6  this subdivision have been closed without notice and hearing before  the
     7  commission  and that the utility has not relocated such customer assist-
     8  ance to another area of New York state or  outside  of  New  York  state
     9  without notice and hearing before the commission. The affidavit shall be
    10  submitted  in  such form and at such times and shall contain information
    11  as the commissioner, by rule or regulation, may prescribe.
    12    § 2. This act shall take effect on the thirtieth day  after  it  shall
    13  have become a law.
 
 
 
 
         EXPLANATION--Matter in italics (underscored) is new; matter in brackets
                              [ ] is old law to be omitted.
                                                                   LBD07662-02-3

A03125 LFIN:

 
NO LFIN

A03125 Chamber Video/Transcript: