Skoufis on DOH’s Damning Sapphire Nursing Home Report

February 16, 2018

Earlier tonight, the New York State Department of Health (DOH) issued a report on their investigation into Sapphire Nursing Home in Goshen. The investigation was requested by Assemblyman James Skoufis and Congressman Sean Patrick Maloney, whose offices received many complaints about the facility following the for-profit takeover of the nursing home in September.

The report identified the following major violations:

  • Failure to maintain a safe, clean, comfortable and homelike environment; -Insufficient staffing;
  • Failure to ensure all residents received treatments and services as determined by individual plans of care;
  • A resident’s rights violation;
  • Medication errors;
  • Failure of a physician to supervise one resident’s hydration and nutrition; and
  • Failure to conduct required legionella water sampling.

“This damning report confirms what many of us suspected: the ownership and administration at Sapphire have been shamelessly putting their bottom line ahead of our community’s most vulnerable and their quality of care,” explained Skoufis. “Since taking over in late 2017, Sapphire has treated many of their residents and the hardworking staff despicably. They need to be held accountable and their neglect put to an end, immediately.”

The Department of Health has given Sapphire until February 23, 2018 to submit a comprehensive plan to correct their violations. Until their plan is approved and implemented, the nursing home will be considered out of compliance.

Skoufis and his office received numerous complaints from family members of residents as well as former employees. The complaints included significant layoffs resulting in diminished quality of care, delays in response time when residents called for help, rationed meals, and major cleanliness issues.

“The residents and employees deserve far better, plain and simple,” continued Skoufis. “I will continue to stay vigilant until every last issue is resolved.”