Assemblyman Ari Brown (R-Cedarhurst) recently wrote a letter to Liberty New York Water calling it out for deceptive billing practices, steep and misleading rate hikes totaling over 43% in less than two years and aggressive enforcement of backflow and irrigation compliance that has left seniors and families facing threats of shutoffs over simple paperwork disputes. He also cites faulty meter installations and non-transparent billing that prevent customers from understanding charges. Brown is demanding immediate action, including a full audit of rate increases, clear line-item billing, suspension of unfair enforcement, protection from water shutoffs for good-faith customers and refunds where overcharges occurred.

“At a time when Long Islanders are seeing their cost of living rapidly increase, Liberty New York Water is adding insult to injury by profiting off of unfair business practices,” said Brown. “Liberty New York has displayed a concerning pattern of inconsistent explanations, aggressive enforcement tactics and a lack of transparency that is completely unacceptable. Increasing rates by over 40% in the last two years on working families isn’t simply inconvenient; it's unethical. What was once a trusted utility provider has now completely eroded the public’s faith in its ability to provide services fairly. I will do everything within my power to bring down these costs for Long Islanders and make sure New York Water is held accountable for its actions.”