Lupardo, Garnar: Help is Available

Mental health, domestic violence, substance abuse and other providers still operating

Assemblywoman Donna Lupardo joined Broome County Executive Jason Garnar to remind the public that important human service agencies remain open to help residents. Lupardo recently worked with the County Executive to convene a number of local providers for a Zoom call to discuss community trends, ways to partner, along with the need for community education about the services that are available. Providers included those focused on mental health and substance abuse, domestic violence, homelessness, and the needs of the elderly.

“These are uncertain and stressful times for everyone as we’ve been asked to stay at home,” Lupardo said. “These orders are especially stressful for people who live alone and feel isolated or for those who live in settings where they are afraid for themselves or their loved ones. We are seeing a spike in cases where children and adults are in severe distress. Fortunately, we have a strong network of human service providers in our community who, in spite of their own stressors, stand ready to help.”

“Our Broome County Emergency Operations Center continues to work hard every day in our response to COVID-19,” said Broome County Executive Jason Garnar. “Access to mental health resources is extremely important in this difficult time and we are thankful to our Broome County Department of Mental Health and the many different organizations across our community helping our residents every single day.”


United Way of Broome County’s 211: referral service for assistance with housing, utilities, food, consumer fraud, mental health, substance abuse, domestic violence, and more (24 hours)

Mental Health Association of the Southern Tier “Warm Line”: 607-240-7291 (24 hours)

A NY State of Mind:

NYS Mental Health Hotline: 844-863-9314, connects to more than 6,000 providers who have volunteered their time and service

NYS Office of Mental Health Resources During an Emergency, including guidance and tips for self-care:

The Crime Victims Assistance Center for help regarding domestic violence, child abuse, elder abuse and other concerns: call 607-722-4256 or TEXT 607-725-8196 (24 hours)

NYS Domestic and Sexual Violence Hotline: 800-942-6906 (24 hours)

National Domestic Violence Hotline: 1-800-799-SAFE (7233) (24 hours) TEXT LOVEIS to 2252, or log into

Fairview Recovery Services’ Crisis Hotline for anyone in need of assistance with substance abuse: 607-722-4080 (24 hours)

Broome County Office for Aging: 607-778-2411

Catholic Charities of Broome County, including mental health, residential, youth & family services, nutrition, and other services: 607-729-9166